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CRM integration
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We reduce risks by showcasing proven, ready-to-use solutions
We can deliver the project either as a turnkey solution or in phases
We provide staff training and ongoing post-implementation support
Why does a business need a CRM?
  • Unified Portal
    All departments operate within a single integrated system.
  • Control
    Monitoring of customer service, marketing, production, shipments, etc.
  • All Services
    Messengers, social networks, telephony, etc. — all in one system.
  • Sales Growth
    Every client, along with their full interaction history, is tracked within the system.
  • Cost Reduction
    Achieved through monitoring of all production processes
  • Increased Efficiency
    The majority of processes are automated and require minimal manual effort
There are numerous CRM platforms on the market that can enhance your business operations. However, based on our experience, Bitrix24 stands out as one of the most optimal solutions.
This is largely due to its extensive functionality, which places virtually no limits on what you can accomplish—whether you're just getting started or expanding your use of the system over time.
Here are a few examples:
  • Boosts Sales
    With Bitrix24 CRM, all employee performance metrics are centralized in one place. You can listen to recorded calls, read employee-client correspondence, and track the current stage of any deal.
  • Improves Advertising Efficiency
    All traffic sources are consolidated, allowing you to monitor conversions not only from lead to client, but also from client to a successfully closed deal.
  • Employee Performance Monitoring
    You can easily see how employees spent their workday and assess their productivity.
  • Internal Communication and Collaboration
    Bitrix24 enables structured, role-based communication and makes it easy to quickly locate relevant information.
  • Access to Any Report
    Managers can instantly generate and access any report they need.
  • Company-Wide Workflow Structuring
    Thanks to Bitrix24’s tools and its integration with specialized accounting, inventory, and other business software, you can manage all operations within a single unified system.
Consultation with Live Demo
We’ll show you CRM examples tailored to your industry and specific business needs.
Request a Demo
What Tools Are Available in Bitrix24?
  • Leads
    Automatic lead card creation from any traffic source.
  • Tasks and Projects
    Assign tasks for each client and plan your workday efficiently. Projects help streamline collaboration within the team on shared initiatives.
  • Companies and Contacts
    Each client is recorded and stored with complete, detailed information.
  • Analytics
    End-to-end analytics provide insight into marketing performance, while the built-in BI constructor enables the creation of fully customized reports with the exact metrics you need.
  • Deals
    Multiple sales pipelines help segment different types of deals, while deal stages reflect the real-time status of each order.
  • Documents
    All document workflows centralized in a single system.
  • Chats
    Internal company communication with topic- and context-based segmentation.
  • Drive
    Centralized storage and quick file sharing within the team.
  • Services
    Integrations with telephony, warehouse systems, 1C, WhatsApp, email, Knowledge Base, and more.
  • Smart Processes
    A powerful set of tools for customizing the system to fit your specific business needs.
Need a CRM?
We’re here to help — no matter your starting point
  • No CRM yet?
    1. We'll provide a tailored system demo
    2. Assist in creating a technical specification
    3. Implement the solution end-to-end
    4. Integrate it with all necessary services
    5. Train your team
  • CRM is in place, but it's not functioning properly
    1. We will conduct an analysis to identify the root causes.
    2. We will either fine-tune the current system or select a more suitable alternative.
    3. We will integrate the CRM with all necessary services.
    4. Most importantly, we will train and motivate your team to actively use the system.
CRM Implementation Process
  • Defining Project Objectives
    We get acquainted, understand your request, and prepare an initial commercial proposal to align on pricing and timelines.
    01
  • Online Meeting
    We meet to present potential solutions for your needs. Together, we develop a “Project Framework” and a technical brief. This stage is free of charge.
    02
  • Final Proposal & Agreement
    With a clear understanding of your requirements, we prepare a final proposal. Upon your approval, we formalize it into a service agreement.
    03
  • Project Implementation
    We register your CRM portal, configure it according to the technical brief, and make adjustments based on your testing feedback.
    04
  • Staff Training
    If needed, we train your team in clear and simple language. Instructional materials and video guides are provided.
    05
  • Technical Support
    After implementation, we provide ongoing support, promptly resolving issues and making additional system adjustments upon request.
    06
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What do you need a CRM for?
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Do you have a telephony system with call recording?
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A Bit About Us
  • 10+ years
    10+ years of experience in business process systematization
  • Easy integrations
    Free development of the technical specification for the client
  • 250+ CRM
    250+ CRM systems implemented
  • Speed and flexibility
    CRM setup: all at once or in stages. Ready-to-use CRM in just 5 days